Course Content
Finances at a New Address

Use of basic banking services

Instructions for beginners

In recent years, Poland has seen a marked shift away from traditional branch banking. More and more customers are opting for e-banking, using mobile apps and online services, which makes it possible to access an account from anywhere, anytime. As a result, banks are reducing the number of stationary branches, and service at the branch is often becoming an additional fee.

This trend makes the security and hygiene of electronic banking more important than ever. Customers need to be aware of threats such as phishing, fake SMS or hacker attacks, and know how to protect their data to avoid losing money.

1

Cash

2

Card and phone payments

3

BLIK

  • ATM withdrawals: BLIK also allows you to withdraw cash from ATMs without using your card.
  • At stationary stores: You give the cashier the BLIK code from the bank app, enter it at the terminal, and then confirm the transaction in e-banking on your phone.
  • Online: You enter the BLIK code in the payment form on the store’s website, and then approve the operation in your bank app. This is much faster than a traditional bank transfer.
4

Quick online transfers (Pay-by-link)

5

Deferred payments

  • Domestic transfers (ELIXIR): Standard transfers between banks in Poland, carried out within one business day, in so-called transfer sessions.
  • Instant transfers (Express Elixir, BlueCash): Realized in seconds, available 24/7, and can be charged-check your bank’s offer.
  • Foreign Transfers (SEPA, SWIFT):
    • SEPA: Within the European Union, usually free or low-cost, delivered within 1-2 days.
    • SWIFT: To the rest of the world. More expensive and lasts longer. Check fees with your bank.